Retail Eyes Europe's leading customer experience improvement company becomes part of Market Force.
Customer Intelligence Reporting Platform
Our proprietary Customer Intelligence platform is one of the most technically advanced research and insight suites on the market.
We provide our clients with a solid platform that’s as unique as their business, channelling multiple streams of data into one central environment to gain a detailed insight about their customers’ experiences.
The user friendly interface, combined with bespoke automated reports and customised user access settings allows knowledge to be shared quickly and easily from the board room to the shop floor.
Our Customer Intelligence Platform:
Live & in real-time – All results are available in genuine real-time and accessible 24/7 so you can view and analyse your latest results as they happen.
Critical focus – Alert notifications can be sent automatically highlighting any vital issues that require urgent attention and allowing you to rapidly resolve issues as they occur.
Flexible reports – From top line to question specific results in just 3 clicks you can create your own reports at regional, area and location level cut whichever way you want, when you want.
Mobile technology – You don’t have to be sat at your desk to access your latest results when you can see your feedback directly via smartphones.
User friendly insights – Not just for the insight team... we bring the data and numbers to life and our reports are designed to provide frontline operators with actionable insights in a graphical and easy to understand format.
Our Customer Intelligence Platform allows your team to spend less time finding problems, so they can spend more time fixing them.