Customers Attracted to Promotions, but Customer Service Keeps them Loyal, according to study by Market Force
Iceland shoppers most likely to recommend their supermarket and Waitrose customers are the most satisfied
“Please may I see your ID?” - One in five young customers feel embarrassed and intimidated when asked for ID
Become a mystery shopper and get paid to shop!
Market Force has received the Red Herring 100 North America award.
Market Force Launches KnowledgeForce™, a customer intelligence platform that empowers consumer-facing businesses to spend more time fixing problems and less time finding them.
Welcome to Market Force Europe
Far more than just mystery shopping or customer satisfaction surveys
At Market Force we craft unique customer intelligence programmes that provide you with unparalleled levels of insight and help you identify the actions required to increase customer loyalty and improve financial performance.