Latest News From Market Force

Latest News

Bonmarché puts shopper first with new customer experience programme

Tue 30 October 2012
Award winning women’s retailer Bonmarché, has appointed Market Force Information to launch a customer experience programme.

“Please may I see your ID?” - One in five young customers feel embarrassed and intimidated when asked for ID

Fri 17 August 2012
A survey of 1,506 UK consumers aged 18 – 21 by customer Intelligence company, Market Force Information, has found that one in five young customers feel embarrassed and intimated when they are asked for ID whilst purchasing age restricted products or visiting age restricted locations.

A SMOKING RESULT - 1 in 5 customers visit pubs more frequently as a result of the smoking ban

Thu 5 July 2012
Survey of 4,817 UK consumers finds 1 in 5 visit pubs more frequently following smoking ban

Tesco tops forecourts for fuel and 1 in 4 customers choose to fill up in forecourts with friendly and efficient service

Tue 19 June 2012
Market Force survey reveals that consumers are twice as likely to fill up their cars at Supermarkets and 1 in 4 will choose a forecourt with friendly and efficient service.

Market Force Information Receives the Red Herring Top 100 Americas Award

Fri 25 May 2012
Market Force was named a Red Herring Top 100 North America award winner. The award recognises the leading private companies from the Americas, celebrating their industry innovations and technologies.

Service Is Twice As Important Than Price When Customers Are Making Recommendations

Mon 5 March 2012
Research finds that customer service is twice as important as price when customers are being asked to recommend a pub or restaurant.

Fusion Lifestyle appoints Retail Eyes to launch a bespoke customer experience improvement programme

Tue 31 January 2012
Sports and Leisure organisation appoints Retail Eyes to launch a bespoke customer experience improvement programme.