Customers Attracted to Promotions, but Customer Service Keeps them Loyal, according to study by Market Force
Iceland shoppers most likely to recommend their supermarket and Waitrose customers are the most satisfied
“Please may I see your ID?” - One in five young customers feel embarrassed and intimidated when asked for ID
Tesco tops forecourts for fuel and 1 in 4 customers choose to fill up in forecourts with friendly and efficient service
The world’s largest restaurant chain
Bar and restaurant brand launches ambitious strategy following in-depth research conducted by Retail Eyes.
Study reveals pub goers believe glass is good, while plastic is poor