CONTEST RULES
Mamas & Papas ('Mamas & Papas' / the
'Promoter') CUSTOMER SATISFACTION SURVEY CONTEST (the 'Contest').
NO PURCHASE NECESSARY. A PURCHASE WILL NOT INCREASE YOUR CHANCE OF WINNING.
OPEN TO CUSTOMERS OF MAMAS & PAPAS IN THE UNITED KINGDOM OVER THE AGE OF 18
YEARS, EXCLUDING EMPLOYEES OF AND OTHER PERSONS CONNECTED WITH MAMAS &
PAPAS and Market Force Information (Europe) Limited (SEE BELOW UNDER 'ELIGIBILITY'). By
entering, entrants agree that the Promoter or its clients shall not bear any
liability for, and entrants agree to release, indemnify and hold Promoter
harmless from any losses, damages, claims, actions and any liability of any
kind resulting from participation. Void where prohibited or restricted by law.
THE PROMOTER
The contest Promoter (hereinafter referred to as the 'Promoter') is:
Mamas & Papas Ltd
Colne Bridge Road
Huddersfield
HD5 0RH
The Contest Administrator (hereinafter referred to as the 'Administrator') is:
Market Force Information (Europe) Limited
Mount Mill Farm
Wicken
Milton Keynes
MK19 6DG
For any information regarding the contest or the survey please contact the
Administrator.
THE PRIZE
One prize of £100 will be awarded each month for the duration of the promotion
in the form of a Mamas & Papas Gift Card.
The prize is not transferable and must be accepted as awarded. Any applicable
taxes are the responsibility of the winner.
CONTEST RULES AND HOW TO ENTER
There will be a series of distinct and separate contests each lasting one (1)
month. The initial contest starts on July 1st 2011 at midnight on
the mamasandpapasfeedback.com website and such other websites as may be
determined by the Promoter from time to time at the Promoter's sole discretion
and ends on July 31st 2011. Subsequent contests open on the first
day of following months until the final day of those following months. The
Promoter in its sole discretion shall determine the number of contests to be
held. The Administrator shall determine the number of contests to be held.
Respondents will only be included in the draw for the period during which their
response was received.
To enter, you must complete a survey by visiting the url you may be referred to following a visit to a
Mamas & Papas location, and you must complete the survey online. Each
response will be submitted to the draw for the contest period within which it
was received. This offer is limited to one survey entry per visit to Mamas & Papas. Complete the survey within the designated
selection fields marked within the on-line contest form. All areas marked with
an asterisk ('*') must be filled out prior to submitting your form. Where areas
marked with an * are not completed, the survey will not be entered into the
draw. For each properly completed online survey, the entrant shall receive one
(1) entry to the draw. Please note, it is forbidden to make multiple survey
entries from one location visit. Users IP addresses will be monitored for
duplicate survey entries.
All surveys and information become the copyright and property of the Promoter
and will not be returned. Postcodes may be used by the Promoter for customer
mapping purposes. In the event of a dispute, the Promoter shall be entitled to
randomly select a winner. The Promoter's decision is final.
For purposes of the contest draw, each person, household, group or
organization is restricted to one entry per visit. This means that no matter
how many surveys are completed, only one of the responses for each visit will
be put forward for a draw in any one contest period. Respondents with a
common email contact will be considered, for purposes of the contest draw, to
belong to the same household, group or organization and therefore are subject
to the above restriction.
For the prize draw, online and telephone must be received by the Administrator
by the closing date of the current contest.
ELIGIBILITY
To be eligible, you must be resident in the United Kingdom, Northern Ireland or
Eire and over the age of 18 years. You are not eligible if, during the Contest
period you are (or you live with) or your immediate family member (parent,
child, sibling and spouse of any of the foregoing) is an employee,
representative, or agent of the Promoter or the Administrator or any of their
subsidiaries, licensees or affiliate.
THE DRAWS
Every month on the 15th calendar day following the last day of each month, the
Administrator will hold random draws for each of the contests which took place
in the preceding month. A prize of £100 will be awarded to the first randomly
selected winner from each monthly contest. The draws will be held at the office
of our survey administrator; Market Force Information (Europe) Limited , Mount Mill Farm, Wicken,
Milton Keynes. If a selected entrant chooses not to accept the prize, the prize
will be deemed to be forfeited and no substitution or other compensation will
be awarded.
The selected entrant(s) will be contacted by email and must accept and return
the conditions of the prize by completing (within 14 days of receipt) a
declaration and release of liability. The declaration and release form confirms
that the winning entrant complies with the Contest Rules outlined in this
document and that they release the Promoter and Administrator; its parents and
affiliates; the employees, officers, directors, representatives and agents of
each of the foregoing; and the heirs, executors, administrators, personal
representatives, successors and assigns of the foregoing from any claims,
demands, payments, actions, or causes of action for damages, loss or injury,
arising as a result of participating in the Contest and accepting a Prize,
which the winning entrant or their heirs, executors, administrators, personal
representatives or assigns may now or hereafter have against them.
If the selected entrant does not comply with these Contest Rules or has not
completed the declaration and release of liability within the appropriate
timeframe, that entrant will be disqualified and an alternate entrant will be
randomly selected from the eligible entries received. The prize will be sent to
the winner within 4-6 weeks of receipt of the declaration and release of
liability. All taxes on prize are the responsibility of the winner.
CHANCES OF WINNING
The chances of winning the prize depend on the number of eligible entries
received and the number of the Promoter's outlets that are participating in the
Contest.
OTHER RULES
By entering, contestants agree to abide by these Contest Rules and all
decisions of the Promoter will be final and binding on all entrants. This
Contest is subject to all applicable laws. For purposes of UK regulation, the
Contest described herein is a prize draw.
By entering, entrants agree that the Promoter shall not bear any liability for
(a) entries which are improperly completed, delayed or destroyed (including as
a result of failure of the website or technical problems or traffic congestion
on the Internet), (b) the loss, theft or misuse of the prize, or (c) any
property damage in any way attributable to this Contest or the prize (including
damage to any telephone network or lines, on-line systems, servers, access
providers, computer equipment or software) or resulting from downloading any
material from the Contest website.
No correspondence will be entered into except with the selected entrant who
qualifies to win the prize. By entering, the winner grants the Promoter the
right to use the winner's name, address, comments and/or likeness, without
further compensation, in any advertising or publicity, except where prohibited
by law. All entries become the property of the Promoter/Administrator who
assumes no responsibility for lost, stolen, delayed, damaged or misdirected
entries or for any failure of the website during the promotional period, for
any problems or technical malfunction of any telephone network or lines,
computer on-line systems, servers, access providers, computer equipment,
software, failure of any entry to be received by the Promoter/Administrator on
account of technical problems or traffic congestion on the Internet or at any
website, or any combination thereof including any damage to an entrant's or any
other person's computer related to or resulting from playing or down loading
any material in the promotion. The Promoter reserves the right, in its sole
discretion to cancel, modify or suspend the entry form download portion of this
Contest should a virus, bug or other cause beyond the reasonable control of the
Promoter corrupt the security or proper administration of the Contest. In the
event of cancellation, termination or suspension, at its discretion, Promoter
shall select winner from eligible, non-suspect entries received prior to event
requiring such cancellation, termination or suspension.
Any attempt to deliberately damage any web site or to undermine the legitimate
operation of this promotion is a violation of criminal and civil laws, and
should such an attempt be made, the Promoter and Administrator reserves the
right to seek remedies and damages to the fullest extent permitted by law,
including criminal prosecution.
Surveys obtained through fraudulent means or through an abuse of the Contest or
in any way tampered with, forged, mutilated, illegible, incomplete or
mechanically reproduced may, at the sole discretion of the Promoter and/or
Administrator, be disqualified.
Except as provided herein, the personal information you are providing to enter
this Contest will be used only to administer this Contest unless you indicate
that you would be willing to participate in future surveys. Unless otherwise
indicated, the responses to the survey questions that you provide will be used
by the Administrator in an aggregated manner only and will not be linked to
your personal information. For more information about the Administrator's
commitment to your privacy, please refer to the Administrator's privacy policy
online at [link to privacy policy].
The Promoter reserves the right to terminate the contest at any time at its
sole discretion and makes no representation as to how many contests will be
held.
For the name of the winner for a specific weekly contest, send a self addressed
envelope to MAMAS AND PAPAS CUSTOMER SATISFACTION SURVEY CONTEST
c/o Market Force Information (Europe) Limited , Mount Mill Farm, Wicken, Milton Keynes MK19 6DG
within thirty (30) days following the last day on the month in which the
contest closing date falls. You must specify the applicable period for which
you are requesting a winner's list. The winner's list will only be sent after
the prize has been awarded.