COMPETITION
RULES
EUREST SERVICES ('EUREST'/THE 'PROMOTER') CUSTOMER FEEDBACK SURVEY PRIZE
DRAW (HEREINAFTER REFERRED TO AS THE 'PRIZE DRAW').
THIS IS A FREE PRIZE DRAW. NO PURCHASE NECESSARY; A PURCHASE WILL NOT INCREASE
YOUR CHANCE OF WINNING.
Open to those customers of the Promoter resident in the United Kingdom, over
the age of 18 years, excluding employees of, and other persons connected with,
the Promoter and Market Force Information (Europe) Limited (see below under
'eligibility'). By entering, entrants agree that the Promoter and Administrator
shall not bear any liability for, and entrants agree to release, indemnify and
hold the Promoter harmless from, any losses, damages, claims, actions and any
liability of any kind resulting from participation. Void where prohibited or
restricted by law.
THE PROMOTER
The Prize Draw's Promoter (hereinafter referred to as the 'Promoter') is:
Compass Group UK & Ireland Limited is: Parklands Court, 24 Parklands,
Birmingham Great Park, Rubery, Birmingham B45 9PZ
The Prize Draw's administrator (hereinafter referred to as the 'Administrator')
is:
Market Force Information (Europe) Limited , Mount Mill Farm, Wicken, Milton
Keynes, MK19 6DG
For any information about this Prize Draw or the survey, please contact the
Administrator.
THE PRIZES
One prize of £100 will be awarded (in the form of Love 2 Shop Vouchers), once
at the end of each calendar month period, for the duration of the Prize Draw
promotion, subject to availability. One prize of £500 will be awarded (in the
form of Love 2 Shop Vouchers), once at the end of each calendar quarter period,
for the duration of the Prize Draw promotion, subject to availability
The prizes are not transferable and must be accepted as awarded. Any applicable
taxes are the responsibility of the winner.
PRIZE DRAW RULES AND HOW TO ENTER
There will be a series of distinct and separate Prize Draws, lasting one (1)
month and one (1) quarter. The initial Prize Draw period starts on 01/06/13
[n1] at 12.01am on the www.didwemakeyousmile.com website and
such other websites as may be determined by the Promoter, from time to time, at
the Promoter's sole discretion (together the 'Websites') and ends on 30/11/2013
at 11.59pm. Subsequent Prize Draw periods will follow, beginning on the 1st day
of the month and ending at 11:59pm on the last calendar day of that month or
quarter. Each subsequent Prize Draw will use the Websites. The Promoter, in its
sole discretion, shall determine the number of Prize Draws to be held. The
Administrator will post notice that the Prize Draws have ended on the Websites.
Entrants will be included only in the relevant draw, only for the period during
which their response was received.
To enter, you will be invited to complete a survey by a representative of the
Promoter, by being given a survey response card at a participating location or
by receiving an invitation on a till receipt at a participating location
(hereinafter referred to together as the 'Invitation'). You will also be able
to enter through other point of sale material visible in the participating
location. You must complete the survey online on the relevant website. Each
Invitation response will be submitted to the draw for the Prize Draw period
within which it was received. To complete the survey on the relevant Website,
enter the code found on your Invitation (including any letters and/or special
characters).
This offer is limited to one survey entry per Invitation. Complete the survey within
the designated selection fields, marked on the online Prize Draw form. All
areas marked with an asterisk ('*') must be filled out before submitting your
form. Where areas marked * are not completed, the survey will not be entered
into the Prize Draw. For each properly completed online survey, the entrant
shall receive one (1) entry to the draw.
All surveys and information become the copyright and property of the Promoter
and will not be returned. Postcodes may be used by the Promoter for customer-mapping
purposes. In the event of a dispute, the Promoter shall be entitled to randomly
select a winner. The Promoter's decision is final.
For purposes of the Prize Draws, each person, household, group or
organisation is restricted to one entry. This means that, no matter how many
surveys are completed, only one of the responses will be put forward for a draw
in any one Prize Draw period. Entrants leaving a common telephone
contact number will be considered, for purposes of the Prize Draw, to belong to
the same household, group or organisation and therefore be subject to the above
restriction.
For the Prize Draw, the online survey must be received by the Administrator by
the closing date of the current Prize Draw period.
ELIGIBILITY
To be eligible, you must be resident in the United Kingdom and over the age of
18 years. You are not eligible if, during the Prize Draw period, you are (or
you live with) or your immediate family member (parent, child, sibling and
spouse of any of the foregoing) is an employee, representative or agent of the
Promoter or the Administrator or any of their subsidiaries, licensees or
affiliates.
THE DRAWS
Every month, on the second business day following the last day of each calendar
month period, the Administrator will hold random draws for each of the Prize
Draws which took place in the preceding month. A prize of £100 in vouchers
subject to availability with no cash alternative will be awarded to one
randomly selected winner from each Prize Draw. In addition, every quarter, on the second business day following the last
day of each calendar quarter period, the Administrator will hold random draws
for the Prize Draw which took place in the preceding quarter. A prize of £500
in vouchers subject to availability with no cash alternative will be awarded to
one randomly selected winner from each Prize Draw. The draws will be
held at the office of the Administrator. If a selected entrant chooses not to
accept the prize, the prize will be deemed to be forfeited and no substitution
or other compensation will be awarded.
Within 14 days of the Prize Draw, the selected entrant(s) will be contacted by
e-mail and must accept and return the conditions of the prize by completing
(within 14 days of receipt) a declaration and release of liability. The
declaration and release form confirms that the winning entrant complies with
the Prize Draw rules outlined in this document and that he/she releases the
Promoter and Administrator; its parents and affiliates; the employees,
officers, directors, representatives and agents of each of the foregoing; the
heirs, executors, administrators, personal representatives, successors and
assigns of the foregoing, from any claims, demands, payments, actions or causes
of action for damages, loss or injury, arising as a result of participating in
the Prize Draw and accepting a Prize, which the winning entrant or his/her
heirs, executors, administrators, personal representatives or assigns may now
or hereafter have against him/her.
You can expect to receive the prize within 28 days of receipt of the
declaration and release of liability,
If the selected entrant does not comply with these Prize Draw rules or has not
completed the declaration and release of liability within the appropriate
timeframe, that entrant will be disqualified and an alternative entrant will be
randomly selected from the eligible entries received.
CHANCES OF WINNING
The chances of winning a prize depend on the number of eligible entries
received and the number of the Promoter's outlets participating in the Prize
Draw.
OTHER RULES
By entering, entrants agree to abide by these Prize Draw rules and all
decisions of the Promoter will be final and binding on all entrants. This Prize
Draw is subject to all applicable laws.
By entering, entrants agree that the Promoter shall not bear any liability for
(a) entries which are lost, postage-due, stolen, illegible, incomplete (or
otherwise improperly completed), delayed or destroyed (including, in the case
of online entries, as a result of failure of the Websites or technical problems
or traffic congestion on the Internet), (b) the loss, theft or misuse of the
prize or (c) any property damage in any way attributable to this Prize Draw or
the Prize (including, in the case of online entries, damage to any telephone
network or lines, online systems, servers, access providers, computer equipment
or software) or resulting from downloading any material from the Prize Draw
Websites.
No correspondence will be entered into, except with the selected entrant who
qualifies to win the prize. By entering, the winner grants the Promoter the
right to use the winner's name, address, comments and/or likeness, without
further compensation, in any advertising or publicity, except where prohibited
by law. All entries become the property of the Promoter/Administrator which
assumes no responsibility for lost, stolen, delayed, damaged or misdirected
entries or for any failure of the Websites, during the promotional period, for
any problems or technical malfunction of any telephone network or lines,
computer online systems, servers, access providers, computer equipment,
software, failure of any entry to be received by the Promoter/Administrator on
account of technical problems or traffic congestion on the Internet or at any website,
or any combination thereof, including any damage to an entrant's or any other
person's computer, related to or resulting from playing or downloading any
material in the promotion. The Promoter reserves the right, in its sole
discretion, to cancel, modify or suspend the entry form download portion of
this Prize Draw, should a virus, bug or other cause, beyond the reasonable
control of the Promoter, corrupt the security or proper administration of the
Prize Draw. In the event of cancellation, termination or suspension, at its
discretion, the Promoter shall select a winner from eligible, non-suspect
entries, received prior to the event requiring such cancellation, termination
or suspension.
Any attempt to deliberately damage any website or to undermine the legitimate
operation of this promotion is a violation of criminal and civil laws and,
should such an attempt be made, the Promoter and Administrator reserve the
right to seek remedies and damages to the fullest extent permitted by law,
including criminal prosecution.
Surveys obtained through fraudulent means or through an abuse of the Prize Draw
or in any way tampered with, forged, mutilated, illegible, incomplete or
mechanically reproduced may, at the sole discretion of the Promoter and/or
Administrator, be disqualified.
The Promoter and/or the Administrator may collect personal information for the
purpose of administering this promotion. The Promoter and the Administrator
will not share any personal data or details with other organisations. In administering
this promotion, the Promoter and/or the Administrator will not collect more
personal information than absolutely necessary and will not retain it after the
duration of the promotion unless otherwise agreed by the entrant. By completing
the survey and entering the draw the entrant agreed that the Promoter and/or
the Administrator may process its personal data for the purposes of collating
survey results and operating the draw.
Except as provided herein, the personal information which entrants provide to
enter this Prize Draw will be used only to administer this Prize Draw, unless
any entrant indicates that he/she would be willing to participate in future
surveys. Unless otherwise indicated, the responses to the survey questions
which any entrant provides will be used by the Administrator in an aggregated
manner only and will not be linked to any entrant's personal information. For
more information about the Administrator's commitment to all entrants' privacy,
please refer to the Administrator's privacy policy online at http://uk.marketforce.com/eurest/privacy.php.
The Promoter reserves the right to terminate the Prize Draw at any time, at its
sole discretion, and makes no representation as to how many Prize Draws will be
held.
For the name of the winner for a specific monthly Prize Draw, send a
self-addressed envelope to Eurest Food, Customer Satisfaction Survey Prize
Draw, C/O Market Force Information (Europe) Limited , Mount Mill Farm, Wicken,
Milton Keynes, MK19 6DG, within thirty (30) days following the last day on the
month in which the Prize Draw closing date falls. You must specify the
applicable period for which you are requesting a winner's name. The winner's
list will be sent only after the prize has been awarded