Retail Eyes Europe's leading customer experience improvement company becomes part of Market Force.
What Is Customer Intelligence?
Customer Intelligence is a new, emerging methodology for customer experience insight. Just like business intelligence systems summarise financial performance data, customer intelligence gives companies a single, financially accountable view of all their customer-related information.
Market Force is one of the pioneers of Customer Intelligence with a ground-breaking set of Solutions and Platform. Leveraging input from real customers, store locations, brand audits, online forums and more, Market Force uses advanced analytics to identify what store-level changes will impact what financial metrics the most. Not to mention that all of it is hosted on a multi-level customer intelligence platform that delivers results and insights to every level of the business.
With this, companies can confidently set targets for individual store improvements, knowing that the metrics they’re managing are going to drive the highest impact and return.
Learn more about our Customer Intelligence Solutions