There is nothing more important than what our customers think and say, so as part of the CQSMA programme we ask genuine customers if they would like to give us feedback on their experience when they visit a JD Wetherspoon pub.
"There is only one boss - The Customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
- Sam Walton - Founder of Walmart Inc.