Privacy Notice

Vision Express has commissioned Market Force Information to conduct market research into the usage of Vision Express locations around the country.

Both Vision Express and Market Force Information are committed to protecting and respecting your privacy. The purpose of this Privacy Notice is to help you to understand what information we might collect, use, share, and keep about you.

You are never required to provide us with the types of information covered by this Privacy Notice. You can still participate in the survey if you decide to withhold some or all of the information requested, but you may not be able to enter the prize draw if you choose not to provide the personal information needed to administer the draw.

Information we may collect from you

We will collect and process any information you provide to us voluntarily during the survey. This information may include your forename, surname, postcode, telephone number, email address, gender or age.

Uses made of the information

We use the personal information you provide to us voluntarily during the survey to respond to any request from you to be contacted by Vision Express. We will also use the information to administer the prize draw if you choose to enter it after you have completed the survey.

Where we store your data

We use servers in several locations to process and store personal data, including cloud-based servers used by third party providers, located within and outside the EEA. These servers are kept in a secure, locked environment with restricted access and we have on our own and in conjunction with the third parties, established physical, electronic and procedural safeguards to protect your information.

Disclosure of your information

We will specifically provide your information to Vision Express. We may disclose some or all of the information we collect from or about you to our vendors and agents who help us provide our services, including for example, third parties providing technical services.

Your rights

You have the right to request a copy of the information that we hold on you. You also have the right to ask us to correct or remove information that you think is incorrect.

If you would like a copy of some or all the information, or would like to request we correct or remove information that you think is incorrect, please email us at

For further information, you can access our general Privacy Policy at

You can also access Vision Express’ general Privacy Policy at